These two errors could be caused by outdated software or missing components. You may encounter an error message similar to the one shown below:


Please follow the provided steps to resolve the issue:

  1. Ensure that your hardware meets the minimum requirements for Unreal Engine and the specific features you are using. Check the system requirements and compare them to your hardware specifications to ensure compatibility.

  2. Update your graphics drivers to the latest version compatible with your GPU. Keeping your drivers up to date ensures compatibility and can resolve potential graphics-related issues.

  3. Check for any recent changes or updates to your system that might have affected the graphics device. Sometimes, system updates or changes in settings can impact the functioning of the graphics device. Reverting any recent changes or updates might help resolve the issue.

  4. Try running Evercore Heroes (ECH) with different graphics options or reduced graphics quality settings to see if the issue persists. Lowering the graphics settings can help identify if the problem is related to the graphics configuration.
    Tip: Use Fullscreen to give full control to ECH, and UltraPerformance graphics settings to optimize for performance.

If the problem continues to persist, please reach out to Support Team for further assistance. They will be able to provide more specific guidance tailored to your situation.

Thank you for your support and enthusiasm for Evercore Heroes!